FAQ'S

ORDERS/SHIPPING

 

CAN I CHANGE MY ORDER ONCE IT’S PLACED?

Although, we wish we could accommodate all changes…we fulfill orders very quickly! Once your order has been confirmed, it’s not possible for you, or us, to change it prior to dispatch. Please ensure all your information is correct before submitting your order. However, if your order is not yet shipped out, feel free to contact us and we will happily cancel your previous order, so that you can reorder the correct item. Please note that given the speed at which certain items sell out, we cannot guarantee that your item(s) will be available if your order is cancelled.

 

DO I HAVE TO PAY CUSTOMS AND IMPORT CHARGES?

Any customs or import duties are charged once the package reaches its destination country. These charges must be paid by the recipient of the package. 

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. To ensure there aren’t any surprise charges upon arrival to your country, you can contact your local customs office for current charges before you order.

 

I FORGOT TO USE MY DISCOUNT CODE

Once your order has been confirmed, it’s not possible for you, or us, to change it prior to leaving our facility. Please ensure all your information is inputted and correct before submitting your order, including your discount code. If your order is not yet shipped out, contact us and we will happily cancel your previous order, so that you can reorder with the discount code applied.

 

PRODUCTS

THE ITEM/SIZE THAT I WANT IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?

Due to the high demand of our popular styles and sizes, they do tend to sell out quickly. While certain products are very exclusive and only released once, most of our items are restocked regularly.

To be notified when a product is restocked:

Please send an email to info@fearedapparelusa.com

 

RETURNS/EXCHANGES 

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Items purchased from Feared Apparel may be returned for store credit within 30 days of purchase . All items must have their original tags attached and be unworn and unwashed. 

Please send an email to info@fearedapparelusa.com.

Any exchanges must be for products of equal or lesser value.  If requested items are of greater value than the original product(s) being exchanged, you will be issued a store credit. 

 If a product you are requesting is out of stock at the time the return arrives, you will be issued store credit for that product.  Please list alternative options on the return form if you prefer a direct exchange.  

 

ITEMS NOT PURCHASED FROM OUR WEBSITE

We are happy to accept exchanges only. 

 

HOW LONG WILL THE RETURN/EXCHANGE PROCESS TAKE?

Please allow up to 1-2 weeks from the time that you ship your item(s) back to us to process your return/exchange.  Once it has been processed, you will receive a shipping confirmation email along with a tracking number, or an email confirming the credit issued.

 

I RECEIVED A DEFECTIVE PRODUCT

Please refer to our return/exchange Policy or email us.

 

AM I RESPONSIBLE FOR RETURN SHIPPING?

You will be responsible for paying postage on any returns. If you request an exchange, we will waive the standard shipping fee on your exchanged item.  

If you have a defective item or received the wrong product, please email us. 

 

For all other customer service inquiries or questions please email info@fearedapparelusa.com

OUR STUDIO.

Enjoy the comfort of our studio located in a private industrial setting. All studio rentals include Shooting lights, Backdrops, Computer with printer, Desk area, Podcast area, Photo area, Free Wifi, TV, Sony 4K Camera with lens/accessories and a Locker area for personal items.

THE FA EXPERIENCE.

We welcome all creators there's no need to be an expert. It's not just business, it's personal. Our 1 on 1 experience will help to bring your vision to life. All you have to do is bring your idea, we got you covered on the rest. Together we are better.

OUR ALL INCLUSIVE PACKAGE.

We made it very simple, no hidden fees, no additional fees and no extra fees. Just one all Inclusive Fee, you choose how many hours you need, we take care of the rest.

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  • The FA Studio

    The FA Studio is where creators make content become alive. Where artists paint their visions through pictures and videos utilizing all the resources we have to offer at an affordable price.
  • Our Mission

    Our mission is to build a community where we can help each other grow in content creation with little to no experience at an affordable price. There's no need to be an expert, we welcome all beginners, we will sit down with you 1 on 1 and help you bring your vision to life.
  • Why All Inclusive?

    We figured upfront cost to most of our customers can be very expensive and when starting out just the equipment such as the camera and lens is a huge bulk in anyone's budget. Then comes the lighting gear, editing softwares, accessories and a place to comfortably shoot privately. So we created an all inclusive package where we focused on relieving that stress on all of our customers and solely on creating content. Content creation should be about having fun and expressing your true talent with flexibility knowing all you need is here at the FA Studio. We got you covered and we hope you choose us for your next shoot.

FOUNDERS MESSAGE

"When I started out my content building for my IG platform, I did not know where to start or which camera brand is good or what equipment I needed. All I wanted to do is shoot content to post up on IG. I hired many photographers and videographers at the time when I barely had the budget for content creation. I realized I would spend an x amount a week content shooting and paying out photographers / videographers. Even if I wanted to buy my own equipment it would have cost me hundreds of dollars. So I remember my time as a beginner and the challenges just starting out. That's when I created The FA Studio where we provide you with everything you need so you don't have to worry about financial burdens but only to worry about looking your best for that moment. Even if you were unsure of content creation and wanted to just experiment, I took in consideration start up costs etc, so we created packages that are really affordable to our end consumers. Plus I wanted to include that 1 on 1 personalized experience with us so we can make a difference together and bring your vision to life all through content creation. I hope what I'm doing inspires others in the near future.

Together We Are Better.

- Dave T.